FAQ

How do I choose my size?

Each product shows its available sizes. If you're between sizes or unsure, message us before ordering and we'll help you choose.

Do you offer Cash on Delivery?

Yes. Cash on Delivery is available all over Bangladesh. You can also pay with bKash, Nagad or Visa / Mastercard.

How much is delivery?

৳60 inside Dhaka and ৳120 outside Dhaka. See Shipping & Delivery.

How long does delivery take?

1–2 working days inside Dhaka and 3–5 working days outside Dhaka.

Can I exchange an item?

Yes — size exchange is available within 3 days of delivery. See Exchange & Returns.

Do you offer refunds?

We offer size exchanges only; refunds are not available.

How can I contact you?

Call or WhatsApp 01770-777546, email imras.kizilelma@gmail.com, or use our contact form.